These Terms of Service ("Terms") govern your use of the HLTH mobile application ("App") and related services ("Services") operated by HLTH ("we," "us," or "our"). The App is provided free of charge. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. The Services (free app; purchase verification for device binding)#
The App is free to download and use. It helps you connect a compatible wearable device, view health and activity metrics (such as heart rate, sleep, steps, blood oxygen, blood pressure estimates where supported, and workout summaries), set goals, and optionally sync selected data with Apple Health or cloud features you enable.
Binding or fully enabling a compatible bracelet with the App may require proof that you purchased the device from HLTH or an authorized channel we designate. You may be asked to enter an order number or similar purchase key ("Order Key") that we issued or recorded for your transaction. We process that information to verify eligibility, reduce unauthorized use, and protect our customers. You must not share, sell, or publish Order Keys except as we expressly allow.
2. Not medical advice#
The App is for general wellness and informational purposes only. It is not a medical device and does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions about a medical condition. Never disregard professional medical advice because of something you read in the App. If you think you may have a medical emergency, call your local emergency number immediately.
3. Eligibility#
You must be able to enter a binding contract in your jurisdiction and meet any minimum age we require for account creation (typically at least 13, or higher where local law requires). If you are under the age of majority, you may use the App only with the consent of a parent or guardian.
4. Account, Order Keys, and security#
You may need an account to use certain features. You agree to provide accurate information and to keep your credentials secure. You are responsible for activity under your account. Order Keys are personal to your purchase; do not use another person's key or attempt to circumvent verification. We may suspend or revoke access if we reasonably suspect fraud, resale of keys, or violation of these Terms. Notify us promptly at support@hlth-sa.com if you suspect unauthorized access.
5. Device and third-party services#
The App may use Bluetooth to communicate with your band, location services when you use outdoor activity features (as described in system permission prompts), and Apple Health if you choose to enable read or write access. Your use of third-party hardware and platforms is also subject to their respective terms and policies.
6. Acceptable use#
You agree not to misuse the App—for example, not to attempt to reverse engineer the App except where applicable law permits; not to interfere with or disrupt the Services; not to use the App in violation of law; and not to access another user's data without authorization.
7. Intellectual property#
The App, its design, trademarks, and content (excluding your data and third-party materials) are owned by HLTH or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App in accordance with these Terms.
8. Open-source and third-party components#
Certain software included in the App is licensed under open-source licenses. Full license texts are maintained by the respective open-source projects; we may also publish a summary on our website from time to time.
9. Disclaimers#
To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.
10. Limitation of liability#
To the maximum extent permitted by applicable law, HLTH and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the App. Because the App is offered free of charge, our aggregate liability for claims arising out of the Services is limited to fifty U.S. dollars (USD $50) unless applicable law requires a different minimum.
11. Indemnity#
You agree to defend and indemnify HLTH and its affiliates, officers, and employees against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of the App or violation of these Terms, to the extent permitted by law.
12. Suspension and termination#
We may suspend or terminate access to the Services if we reasonably believe you violated these Terms or if required for legal or security reasons. You may stop using the App at any time. Provisions that by their nature should survive termination (including Sections 2, 9, 10, and 13) will survive.
13. Changes#
We may update these Terms from time to time. We will post the updated version in the App and update the "Last updated" date. Continued use after changes constitutes acceptance unless applicable law requires additional consent.
14. Governing law#
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms or your use of the App shall be subject to the jurisdiction of the competent courts in the Kingdom of Saudi Arabia.
15. Apple App Store — additional terms#
The following terms apply to your use of the App obtained through the Apple App Store:
- These Terms are between you and HLTH only, not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.
- Apple has no obligation to provide any maintenance or support for the App.
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
- Apple is not responsible for addressing any claims by you or any third party relating to the App or your use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.
- Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
16. Contact#
For questions about these Terms, contact us at: support@hlth-sa.com